Refund & Cancellation Policy
Last updated: July 01, 2026
At Pure Ink Tattoo, we strive to deliver top-tier body art and permanent cosmetics services. Since our studio works strictly by appointment slots, booking deposits are required to confirm and reserve schedule timings. Please read our refund, cancellation, and rescheduling terms carefully before paying any deposits.
1. Booking Deposits
To secure a booking for custom tattoos, permanent makeup (PMU), or major body piercings, a booking deposit is required. This deposit holds the studio slot and compensates the artist for design draft preparations.
- Tattoos & PMU: Booking deposits are strictly non-refundable. The deposit amount is deducted directly from the final cost of the session on the day of the procedure.
- Piercings & Aesthetics: Booking deposits are non-refundable but can be credited towards other procedures if Rescheduling terms are met.
2. Cancellation Policy
If you choose to cancel your appointment altogether without rescheduling, your booking deposit will be forfeited. This compensates our resident artists for the reserved time slot and design preparations.
3. Rescheduling Policy
We understand that emergencies occur. You may reschedule your slot without losing your deposit under the following conditions:
- You must provide notice of reschedule at least 48 hours prior to your scheduled session.
- Appointments rescheduled with less than 48 hours' notice will forfeit the booking deposit. A new deposit will be required to book a future date.
- You may only reschedule an appointment a maximum of two (2) times before the deposit is forfeited.
4. Refund Processing (Where Applicable)
In rare circumstances where the studio must cancel or reschedule your slot due to internal logistics, emergency safety constraints, or artist absence, a full refund of your booking deposit will be initiated.
- Approved refunds will be processed back to the original payment method (via Razorpay or bank transfer) within 5 to 7 business days.
- No cash refunds will be issued for digital transactions.
5. Contact Information
If you have any questions about our Refund or Rescheduling policies, please contact us:
- Studio Name: Pure Ink Tattoo & Aesthetics Studio
- Email: Pureinktattooindia@gmail.com
- Phone: +91 97065 75700
- Address: Vishranti Complex, Rangagora Road, Near Jio Store, Durga Bari Hall, Tinsukia, Assam, 786125.